Continuous Operations

With global operations, multi-tenancy on the cloud, and the high-uptime characteristics of many modern software systems, it is no longer acceptable to utilize scheduled downtime for system maintenance activities. Operations automation addresses challenges such as executing planned upgrades on dependent systems with zero downtime.

Operations automation and Modern DevOps
Omnichannel Modernization and Continuous Operations

Continuous operations and modern DevOps are engineering practices that have evolved from a long line of successive process and technology innovations, including agile methodologies, continuous integration and delivery solutions, and automated deployment technologies. Each of these innovations significantly accelerates the software development lifecycle, and drives a dramatic impact on the quality of delivery.

  • Continuous Integration – automated builds and unit tests ensure that defects are caught early while allowing testers to have immediate access to the most current codebase.
  • Continuous Delivery – an extension of continuous integration extends automated testing within a target environment, supporting push-button deployment to production.
  • Continuous Deployment – automated testing and delivery allows verifiable features to be immediately rolled into production as soon as it is ready, improving the innovation-to-delivery cycle.
  • Continuous Operations – reduce or eliminate the need for planned downtime, such as scheduled maintenance.

The practice of Continuous Operations (and all its predecessors) involves a number of operational guidelines born out of experience. Examples include:

  • Small frequent releases.
  • Deploying database changes first, without the corresponding software changes that depend on it.
  • Meticulous unit test coverage – no code submission gets built without passing all test harnesses.
  • Automated and repeatable creation of development, QA, and production environments.
  • Use of A/B testing (95% vs. 5%) for new rollouts.
  • Methods for easy rollback (fail fast and fail forward).

Practicing Continuous Operations is a combination of art, science, and experience. brings the necessary expertise in tools, workflow, environment, and project management to guide enterprises striving for the efficiency and quality standards of the new automated DevOps era.

Configuration Management


Analysis & Monitoring

Configuration Management

Scroll top of the page