Agentic AI Will Shift Medicine From “Sick Care” to “Well Care!”
Rohit Mahajan
For decades, even modern healthcare has been for the most part “transactional,” we get sick we see a doctor. AI, and in particular Agentic AI is transforming healthcare into a system that is less transactional and more continuous. In other words, Agentic AI may bring about a fundamental paradigm shift in medicine from “sick care” to “well care.”
Dr Adil Khan, CEO, Tulu Health explains.
“Our [AI] agents don’t just assist—they build trust, guide patients, and enable smoother transitions into actual care. Hospitals now see more patients follow through with appointments, procedures, and treatment plans, often above industry conversion benchmarks. Most importantly, they’re witnessing clear ROI within weeks. It’s not just a tech upgrade; it’s a tangible transformation in how care is initiated and sustained.”
Dr. Khan made those comments in a recent interview with Express Healthcare.
In the same sit down he went on to say, “Agentic AI will shift healthcare from being transactional to continuous. Today, you seek care only when you’re sick. In the near future, intelligent agents will proactively remind you to take medication, interpret diagnostics, flag warning signs, and follow up after discharge—all autonomously.
He said he sees this being particularly true in a country like India, where doctor-patient ratios are stretched. “[Here in India], this will be a game-changer. AI agents won’t replace doctors—they’ll extend their capacity. We believe India is uniquely positioned to lead this shift at a population scale, showcasing how AI can enable inclusive, scalable, and always-on care.”
Tulu Health is a healthtech and fintech startup founded by experts from AIIMS, IIT, and Stanford University. In April of 2025 it launched an AI Agent Platform that provides modular AI agents tailored for both healthcare providers and patients, delivered through widely used platforms like WhatsApp and hospital websites.
How BigRio Promotes Innovation in Agent AI
At BigRio, we share Dr. Khan’s belief in the transformative impact Agentic AI is having on healthcare. Yet, we also recognize the challenges ahead and the need for education and training in the responsible implementation and use of these agents and copilots/ tools. To this end, we have launched a Gen AI Center of Excellence and hold ongoing Gen AI Workshops.
Our Gen AI Center of Excellence focuses on working with industry leaders and innovators to create custom tools that safely augment human intellect, allowing people to know more, do more, and create more than ever before.
BigRio’s Gen AI Workshops are designed to help healthcare professionals meet the challenges of Gen AI and Agent AI implementation. We provide customized onsite, in-person healthcare-focused learning and ideation workshops to accelerate your Gen AI journey regardless of your current state of readiness.
We believe that Generative AI will be most powerful when it is used to enhance, not substitute, human knowledge and creativity. BigRio has long been a facilitator and incubator in leveraging AI to improve healthcare delivery and all industries. We have recently been focusing our efforts on supporting startups and developing our own solutions that use GAI and Agent AI to boost productivity and transform core functions and customer service while innovating at top speed.
Join us for our next informative Webinar: Agentic AI and Voice Agents in Healthcare and Pharma to be held on June 25. Click here to register.
