About the job
Job Title: Jira Administrator
Location: Remote
Employment Type: Contract-6 -12 Months
About BigRio:
BigRio is a Digital Transformation consulting firm headquartered in Boston, MA, specializing in data and analytics, custom development, software implementation, data analytics, and machine learning/AI integrations. As a one-stop shop, we deliver cutting-edge and cost-conscious software solutions to clients across various industries. With diverse industry exposure, our teams of data architects, engineers, developers, and consultants tackle complex software and data challenges, providing best-in-class solutions.
Job Summary:
We are seeking a highly experienced Jira Administrator and Expert with some experience in Azure DevOps, migrating projects, workflows, and issue tracking from Azure DevOps to Jira. The ideal candidate optimizes Jira configuration and administration, sets up Jira for success, metrics tracking, and ensures seamless adoption across teams.
Key Responsibilities:
- Configure, administer, and maintain Jira projects, workflows, custom fields, screens, schemes, and user permissions.
- Create and manage dashboards, filters, and reports tailored to business needs.
- Collaborate with development, QA, and DevOps teams to align Jira setup with existing processes.
- Automate workflows using Jira Automation, ScriptRunner, or similar tools.
- Monitor system performance and troubleshoot issues proactively.
- Provide training, documentation, and user support to ensure smooth Jira adoption.
- Stay current on best practices, new features, and plugins for Jira and Confluence.
- Work with stakeholders to refine Jira as a tool for project tracking and reporting.
- Integrate Jira with other tools such as Confluence, Slack, GitHub, Bitbucket, or CI/CD pipelines.
- Lead and execute the migration strategy from Azure DevOps (ADO) to Jira, ensuring data integrity and minimal disruption for 2-3 teams in a larger organization where all other teams are already using Jira.
Required Qualifications:
- 5+ years of experience as a Jira Administrator or Jira Consultant.
- Proven experience with Azure DevOps and end-to-end ADO to Jira migration.
- Strong understanding of Jira Cloud (or Data Center), workflows, permission schemes, and project configuration.
- Experience with data mapping, ETL, and tools like Jira Migration Assistant, Configuration Manager, or custom scripts.
- Knowledge of Agile/Scrum methodologies and supporting Jira Agile boards.
- Proficient in writing JQL and configuring custom dashboards and reports.
- Experience with ScriptRunner, Automation for Jira, or other add-ons.
- Excellent problem-solving and communication skills.
Preferred Qualifications:
- Atlassian Certified Jira Administrator (ACP-100 or equivalent).
- Experience with Confluence, Bitbucket, or other Atlassian tools.
- Familiarity with REST APIs for Jira and ADO.
- Prior experience in a regulated industry or enterprise-scale environment.
Equal Opportunity Statement:
BigRio is an equal-opportunity employer committed to creating a diverse and inclusive workplace. We value and promote diversity and prohibit discrimination based on various factors outlined by federal, state, or local laws. All qualified applicants will receive equal consideration for employment.
