Challenge: Reduce Time Spent
on Writing Care Plans
Finding more time for doctors and nurses to be with patients is a shared goal across the spectrum from patient to provider to ACO and payer. With this goal in mind, our client wanted to find a way to reduce the amount of time providers were spending in front of the computer writing care plans.
The client approached BigRio with the challenge of using GenAI to create an application that could
- Comprehend past medical records to assess a patient’s status on existing conditions
- Collaborate with providers to provide personalized care plans for each patient that the doctors and nurses could adjust and approve rather than having to build themselves
- Automate creation at scale to significantly reduce provider time in front of the computer
Solution: Collaborative LLM to Generate Personalized Care Plans
BigRio worked with the client to design and implement a novel system that leverages natural language processing to process and analyze the vast amount of contextual data present in nurses’ and physicians’ notes.
Utilizing a Large Language Model, we created a system that could extract pertinent information and generate actionable recommendations to guide healthcare professionals in developing the best plan of action. Our approach included:
- Collaborating with client and healthcare professionals to develop requirements that would meet the needs of end users
- Designing an architecture that allowed user access through either direct login or via SSO from external EHRs.
- Creating capabilities for efficient patient intake for pre-defined conditions.
- Building an application that could seamlessly integrate the LLM within existing infrastructure and workflows.
- Ensuring scalability, security and compliance with healthcare data regulations (HIPAA, etc.).
Results: A Powerful AI-Driven Longitudinal Care Management Platform
The resulting model delivers powerful capabilities for improving provider efficiency and freeing up more time for patient interaction:
- Assesses status on more than 100 chronic conditions across 16 medical specialties
- Reduces input time to under 5 minutes
- Generates personal care plans at scale in under 30 seconds
- Capable of providing over 75 Million individualized care plan combinations
- Automates 365-day a year care management outreach, communicating to 1000s of patients per day
- Ensures care plan accuracy by keeping providers “in the loop” 100% of the time