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Frequently Asked Questions

What is a Conversational Voice Agent? 

A Conversational Voice Agent is an advanced AI-driven software designed to handle customer interactions using natural, human-like voice conversations, significantly enhancing CRM processes.

How are Conversational Voice Agents different from traditional IVR systems? 

Unlike traditional IVR systems that follow rigid scripts, Conversational Voice Agents utilize advanced natural language processing and machine learning to engage in fluid, context-aware conversations that feel genuinely human.

Are Conversational Voice Agents secure and compliant with data privacy regulations?

Absolutely. 100%. We ensure rigorous compliance with industry-leading security standards, including GDPR and HIPAA, safeguarding customer data and privacy.

Can these voice agents integrate with my current CRM software?

Yes, our Conversational Voice Agents are specifically designed for seamless integration with existing CRM platforms, providing a unified customer interaction experience.

How long does it take to develop and deploy a customized Conversational Voice Agent?

Typically, developing and deploying a customized Conversational Voice Agent takes between 6-12 weeks, depending on complexity and the specific requirements of your business.

What type of ongoing support do you provide? 

Our ongoing support includes continuous optimization, performance monitoring, analytics reporting, and 24/7 technical assistance, ensuring your Conversational Voice Agents continually meet and exceed performance expectations.

BigRio is a leading AI, Gen AI, Data and Analytics professional services company. We are focused on Healthcare, Pharma, Digital Health, Provider, and Payer Industry segments with several innovative solutions.

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