- Healthcare: We began our innovation in Agentic AI with solutions specifically designed for the healthcare industry, developing Voice Agents for:
- Hospitals & Clinics
- Telemedicine Providers
- Pharmaceuticals & Biotechnology Our targeted healthcare solutions have been trusted to automate over 50 million phone calls and 100 million messages across leading health systems. Today, we have leveraged that expertise across many sectors to ensure your AI agents are tested, scalable, and ready to deliver measurable impact from day one.
- Financial Services (BFSI): Efficient, secure customer interactions for banking, investments, and insurance providers.
- Retail and E-commerce: Enhancing shopping experiences through conversational purchasing and customer support.
- Customer Support and Call Centers: Improving customer service interactions with automated, engaging conversations.
- Media: Dynamic voice solutions for content distribution, audience engagement, and subscription services.
Some of our Conversational Voice Agents use cases include:
Healthcare Industry Solutions:
- Patient Scheduling and Reminders: Automate appointments, confirmations, and reminders effortlessly.

- Telemedicine Integration: Seamless voice-based virtual consultations and patient follow-ups.
- Medication Adherence Reminders: Enhance patient health outcomes through proactive voice reminders.
- Health Information Access: Provide accurate, real-time medical information instantly.
- Medical Billing and Claims Assistance: Simplify billing inquiries and streamline claims processing.

Solutions for Other Industries:
- Finance and Banking: Secure transactional conversations and account inquiries.
- Customer Service and Call Centers: Boost efficiency with natural, human-like customer interactions.
- Hospitality and Travel: Elevate guest experiences through automated reservations and personalized recommendations.
- Retail and E-commerce: Drive sales conversions with engaging, voice-enabled shopping experiences.
Regardless of your industry, our solutions allow you to build AI agents that flawlessly represent your brand and provide personalized experience.
BigRio is a leading AI, Gen AI, Data and Analytics professional services company. We are focused on Healthcare, Pharma, Digital Health, Provider, and Payer Industry segments with several innovative solutions.
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