Conversational AI: The Future of Customer Engagement
Our Conversational AI platform empowers businesses through advanced Natural Language Processing (NLP) and machine learning, enabling sophisticated, natural interactions between your business and customers.
Proprietary Platform Capabilities:
- Seamless multi-channel voice integration
- Advanced conversational intelligence and contextual understanding
- Real-time analytics and performance monitoring
Security and Compliance:
- Fully compliant with HIPAA, GDPR, and SOC 2 standards
- Industry-leading data encryption and privacy management
Scalability and Performance Metrics:
- Highly scalable architecture that grows with your business
- Proven reliability with exceptional uptime and response times
Our Proprietary Platform Has Automated
- 50M AI voice workflows across major U.S. call centers
- 100M chat and SMS AI workflows, supporting real-time engagement
Is Trusted by Industry Leaders
- Deployed in top health systems and payer organizations
- Industry-leading automation rate of 80% at hospitals and 68%at practices for voice
Supports Complex Workflows Across
- IT support
- Customer operations-$25M appointment revenue
- Care delivery 230 FTE savings in call center
Platform Architecture
- Build Agents quickly and connect them to telephone, web chat, and SMS
- Manage AI operations and third-party providers of LLMs and AI services.
- Extending agents with custom tool integrations