AI voice agents are intelligent systems that use voice recognition and Generative Artificial Intelligence to interact with users over the phone or other voice-based channels. Available 24/7, they leverage conversational large language model (LLM) and natural language processing (NLP) technology to provide consistent customer support across industries.
Why Build an AI Voice Agent in 2025
Organizations across various industries, from retail and healthcare to financial services and telecommunications, have already enhanced their customer relationships using BigRio’s Conversational Voice Agents. Whether you’re a startup, a mid-sized enterprise, or a global brand, our custom-built AI solutions align perfectly with your business model, scaling effortlessly as your customer base grows.
Boost Efficiency and Customer Satisfaction
Conversational Voice Agents represent the cutting edge of CRM, utilizing artificial intelligence to deliver intuitive, natural, and effective voice interactions.
At BigRio, we develop sophisticated, customized Conversational Voice Agents designed to automate customer engagement, improve response times, and significantly streamline operations and enhance customer experiences.
Managed Services and Support:
- Continuous Optimization and Analytics: Constant refinement for optimal performance.
- 24/7 Technical Support: Reliable assistance anytime you need it.
Integration and Deployment:
- API Integration Capabilities: Integrate effortlessly with existing CRM, ERP, and industry-specific systems.
- Cloud and On-Premise Deployment Options: Flexible hosting solutions aligning with your business needs.
Customized Voice Agents:
- Natural Language Understanding (NLU): Engage customers effectively with accurate voice recognition.
- Personalized Interaction Design: Tailor conversations uniquely to your brand and customer needs.
- Multi-language Support: Connect globally with multi-language conversational capabilities.
- HIPAA-compliant Data Handling: Securely manage sensitive healthcare and customer information.
Our Process
- Discovery & Consultation: We thoroughly assess your CRM goals, customer interaction needs, and existing technologies to design an optimal conversational voice strategy.
- Customization & Development: Our team creates your Conversational Voice Agent, incorporating state-of-the-art AI and natural language processing tailored specifically to your brand voice and operational needs.
- Deployment & Integration: We smoothly integrate your new Conversational Voice Agent into your existing CRM platforms, ensuring cohesive and efficient operations from launch.
- Monitoring & Enhancement: Continuous performance monitoring and real-time analytics enable rapid optimization and sustained improvement in customer interactions.