BigRio Launches “Amy,” a Production-Ready AI Voice Agent to Boost Mammography Screening

Cambridge, MA — February 2026 — BigRio, a leader in healthcare AI and digital transformation, today announced Amy, its first ready-to-deploy AI Voice Agent built specifically for mammography outreach and screening adherence. Debuting at ViVE 2026, Amy is already validated in real health system operations — helping providers reduce no-shows, increase completed mammograms, and close preventive care gaps.

Designed for family practices, community clinics, and health systems running high-volume outbound campaigns, Amy automates patient outreach, referral follow-ups, appointment scheduling, reminders, and screening readiness — enabling teams to scale preventive care without adding staff.

“Amy is a production-ready digital staff member built for real-world healthcare workflows,” said Rohit Mahajan, CEO, BigRio. “This is our first of many specialized AI Voice Agents, and it marks the beginning of a broader roadmap to automate high-impact clinical and operational workflows across healthcare.”

A Mammography Agent Built for Real-World Operations

Amy conducts natural, empathetic, multilingual phone conversations, adapting in real time to patient intent and tone. Core capabilities of this outbound agent include:

  • Patient reactivation for individuals not seen in 12+ months
  • Pre-visit readiness and appointment confirmation
  • Patient preference capture (day, time, provider, location)
  • Patient experience recovery, including proactive provider re-matching when dissatisfaction is expressed
  • MyChart and patient portal activation support
  • Telehealth readiness and education, including video visit onboarding
  • Preventive care follow-ups, such as mammogram referral coordination

The agent is HIPAA-compliant, deployable in 1–2 weeks, and integration-optional at launch, with a clear path to Epic and EHR connectivity as programs scale.

Proven Impact in Live Healthcare Environments 

Across BigRio’s platform with live AI Voice Agent deployments, organizations have reported:

  • Up to 80% workflow automation
  • $25M+ in recovered appointment and care-related revenue
  • 230+ FTE-equivalent savings across access operations
  • 50M+ calls and 100M+ digital interactions handled annually

For mammography programs, Amy helps increase screening completion, improve patient engagement, and recover lost preventive care revenue — directly supporting earlier cancer detection.

Interact with Amy at ViVE 2026

The BigRio team will be showcasing live demos of Amy at ViVE 2026, offering attendees a firsthand look at production-ready AI for mammogram preventive care outreach.

Schedule a Demo Visit the webpage

About BigRio

BigRio is a healthcare-focused AI and data services company helping health systems, family practices, and life sciences organizations modernize operations, improve patient outcomes, and scale intelligent automation through advanced analytics and AI.

BigRio Inc.
Harvard Square, One Mifflin Place, Suite 400
Cambridge, MA 02138
www.bigr.io | info@bigr.io | LinkedIn